Qualstar 34XX Series Manuel de service

The Tape Library ExpertsTM TLS-412xxx Technical Service Manual 501290 Rev. C

Although Qualstar has made every effort to insure the accuracy of the information contained in this manual, no guarantee is expressed or implied that

14. Slowly lift the front Guide Shaft up and out of the TLS. Be sure to put the or-ange rubber bushing (located at the bottom of the Guide Shaft) in

Handler Power Supplies I/O Port Full/ClearSensor Cable I/O Port Cable Switch Bracket (Front Panel Cable) Front and Rear Guide Shaft Strike Plates (4

Guide Shaft down through the hole. This is best accomplished by resting the hand holding the shaft on the top plate, and then guiding the shaft from

Lower this end into the cabinet.Thin metal spacer on end of Leadscrew. Figure 7-14 The Carriage Assembly Leadscrew 10. Make sure that the thin me

If the Spring Cup was not removed from the Leadscrew during disassembly, go to step 23. If the Spring Cup was removed from the Leadscrew during disa

20. Use a 1/8-inch Allen wrench to install the upper Leadscrew retaining screw. 21. Use a 1/8-inch Allen wrench to back the upper Leadscrew retaini

2. Run your thumb and index finger over the length of the Leadscrew several times, at different angles, to apply the grease to as much of the Leadsc

7.6 Carriage PCBA P/N 500627-01-3 Tools Required: • Number 1 Phillips Screwdriver The Carriage Assembly must be removed before replacing the Carriag

2. If the Carriage Assembly is equipped with a Barcode Reader, unplug the cable at the BCR connector on the Carriage PCBA. 3. Remove all four Barco

7. Route the two–wire CRTEMT cable over the Barcode Reader Mounting Plate as shown, then place one metal cable clamp over each of the top two Barcod

In addition, useful information and tips may be found throughout the document in the following formats: NOTE SPECIAL ATTENTION to explanatory stateme

Barcode Reader Cable Barcode Reader Barcode Reader Mounting Screws Access Hole in rear of Insertion Axis MotorGripper Assembly Figure 7-17 Barcode

7.7.2 Barcode Reader Replacement Refer to Figure 7-17This procedure assumes that the barcode reader was removed in Section 7.7.1. 1. Gently turn th

7.8 Air Filters, Fan Assemblies and Blower Assemblies Air Filter P/N 500584-01-6 Fan Assembly P/N 500700-02-6 Blower Assembly P/N 500469-01-0 T

Air Filter Elements (2) Air Filter Clamp Quarter Turn Fasteners (4) Figure 7-18 Rear View of TLS Refer to . Figure 7-181. Use a flat blade scre

7.8.2 Fan Assembly Removal P/N 500700-02-6 All TLS-412180/360 models and some 412300/600 models are cooled and pressurized by a Fan Assembly located

4. Use a number 2 Phillips screwdriver to remove all six mounting screws from the right side Rear Service Panel, then remove the panel. 5. Carefull

7.8.4 Blower Assembly Removal P/N 500469-01-0 Some TLS-412300/600 models are cooled and pressurized by a Blower Assembly lo-cated between the drive

Right SideDrive Access OpeningBlowerBlower Mount Panel Figure 7-21 Blower Seen Through Opening in Rear of Library 10. Remove the three screws fro

11. Reach into the library through the cabinet door and remove the three top Blower Mount Panel screws using a number 1 Phillips screwdriver. See Fi

7.8.5 Blower Assembly Replacement 1. Align the five Blower Assembly’s mounting screw holes with the corresponding holes in the Blower Mount Panel.

2. Description and Theory of Operation 2.1 Model Identification 412180, 412360 412300, 412600 Figure 2-1 TLS-412xxx Models TLS-412xxx Feature/Mo

7.9 I/O Port Assembly P/N 500750-03-9 Tools Required: • Number 2 Phillips Screwdriver I/O Port Cable LEDs Cable I/O Port Mounting Screws (5) Figur

4. Gently turn the I/O Port Leadscrew by hand to move the I/O Port Slot forward (towards the cabinet door) to gain access to the IOPORT ribbon cable

9. Recalibrate the TLS. (See Section 5.3.2 for details.) 7.10 I/O Port PCBA P/N 500607-01-5 CAUTION After the I/O Port PCBA is replaced in the I/O

5. Turn the I/O Port Assembly over and unplug the LEDs cable. 6. Remove all five PCBA mounting screws (Figure 7-25). 7. Lift the I/O Port PCBA out

7.11 Switch Bracket Assembly (Front Panel) P/N 500815-01-4 Tools Required: • 1/4-inch Hex Nutdriver or Wrench Material Required: • 3-inch x 3/32-i

4. Lift the Switch Bracket Assembly off of the mounting studs. Be careful not to drop the spacers. 5. Reinstall all six mounting nuts onto the moun

6. Starting behind the LCD, position one Nylon Cable Tie behind the Switch Bracket Ribbon Cable and the Display Cable, then position a second Nylon

7.12 Handler Power Supplies DANGER TO AVOID THE RISK OF PERSONAL INJURY, ALWAYS WAIT ABOUT ONE MIN-UTE AFTER THE POWER IS TURNED OFF AND THE POWER C

4. This step only applies when removing the right side Handler Power Supply. Dis-connect the Switch Bracket (Front) Cable and the IOPORT Cable from

Left SideHandler Power SupplyRight SideHandler Power SupplySwitch Bracket(FRONT) CableI/O Port CableY-Clear Detector PCBA Cable Clip Front Figure 7

TLS-400000Series IdentifierMaximum Number of DrivesMaximum Number of Cartridges in Magazines Figure 2-2 Model Number Identification MODEL HEIGHT

Protective ScreenPower SupplyMounting Screws (4)2-Wire CableConnectorScreen Mounting Screws (4)Power Cable ConnectorPower Cable Connector Screws (2)

9. For P/N 500826-09-4 and 500826-13-6 Power Supplies only, disconnect the Power Cable connector from the Power Supply PCBA. 10. Remove all four po

7.13 Tape Drive Power Supplies DANGER TO AVOID THE RISK OF PERSONAL INJURY, ALWAYS WAIT ABOUT ONE MIN-UTE AFTER THE POWER IS TURNED OFF AND THE POWE

Right Side of Library Left Side of Library Figure 7-31 Orientation of the Tape Drive Power Supplies 4. Remove all four protective Screen mountin

4. Place the protective Screen on top of the Power Supply and install all four Screen mounting screws (Figure 7-32). 5. Replace the right or left s

Protective Screen Mounting Screws (4) Power CableConnector2-Wire Cable Connector ProtectiveScreen Power Supply Mounting Screws (4) Blower Power Supp

7.15 Executive PCBA P/N 501137-01-2, 501387-01-3 or 501447-01-5 FRONT IOPORT POWER CARAGE OPTO CAROSL PWRDST SE/LVD WADAPT12V FANS DRVBAYNut/Lockwas

FRONT IOPORT POWER CARAGE OPTO CAROSL PWRDST LVD/SE WADAPT12V FANS DRVBAYNut/LockwasherMounting Stud PCBA Mounting Studs (4) Spacer TLS FrameHeat Si

Board Name Board P/N Executive II 501137-01-2 Executive III 501387-01-3 Executive IV 501447-01-5 Table 7-1 Executive PCBA Identification Tools R

MountingScrews (6)Rear Service PanelRight SideExecutive PCBA isbehind this Service PanelLeft Side Executive PCBA is behind this Service Panel Figure

2.2.1 Motion Systems TLS-412xxx libraries contain up to five independent motion systems. • The Carriages move up and down vertically along the Verti

7. Use a nutdriver (a magnetic nutdriver works best for this job) to remove all four PCBA mounting nuts from the PCBA mounting studs. Be careful not

7.15.2.2 Replacing the Executive PCBA 1. Using the jumpers that were removed earlier from the Executive PCBA, attach a jumper to the pins at SA1 fo

c) The remaining cables include: • CAROSL (Carousel) • PWRDST • SE/LVD or LVD/SE a) If a HVD Adapter PCBA is not installed on the replacement Exe

7.15.3 Reconfiguring the TLS CAUTION To prevent possible injury or equipment damage, BEFORE APPLYING POWER af-ter the Executive PCBA is replaced, MA

Barcode Reader LabelBarcode Reader LabelCarriage Assembly (Bottom View)Barcode Reader Barcode Reader (Rear View) Carriage Assembly Label Carriage As

8. a) Edit the Configuration\Advanced\Changer\Mechanics menu as necessary to make sure that all the menu items match the hardware installed in the T

7.16 Drive Bay PCBA P/N 501357-01-6 The TLS-412xxx models contain two Drive Bay PCBAs referred to as the left and right Drive Bay PCBAs when viewed

5. Lift the Drive Bay PCBA out of the TLS. 6. Reinstall all six PCBA mounting nuts onto the PCBA mounting studs to keep the PCBA spacers in place.

7.16.2 Drive Bay PCBA Replacement 1. Remove the jumpers at W1 and W2 on the Drive Bay PCBA (Figure 7-40). NOTE In the next step, the spacers behind

7.17.1 Carousel PCBA Removal FRONTTOP VIEWCarouselGear Guard (2)Carousel PCBA (2)Carousel MotorPower CableConnectorCAROSLCable ConnectorCarouselPosi

is AC–coupled to eliminate its sensitivity to ambient light. The Y-Clear sensor serves three purposes: 1. When the front door is closed, the Y–Clear

CAUTION In the next step, be careful not to damage the Carousel Position Sensor on the Carousel Gear Guard Figure 7-41), as you remove the Carousel P

7.18 Carousel Motor TLS-412180/360 P/N 500822-68-9 TLS-412300/600 P/N 500822-53-1 The TLS-412xxx models contain two Carousels, each utilizes a separa

7. Using a flat-blade screwdriver, remove the appropriate Access Panel at the rear of the TLS by turning its five quarter-turn fasteners counter-clo

7.19 SCSI High Voltage Differential Adapter PCBA P/N 501407-01-9 The TLS-412xxx models contain two Executive PCBAs. A SCSI HVD Adapter PCBA may be a

4. Gently pull the HVD Adapter PCBA away from the Executive PCBA (Figure 7-45). SE/LVD or LVD/SE Male WADAPT on HVD Adapter Female WADAPTon Executi

7.20 Q-Link P/N 501657-01-9 Tools Required: • Number 2 Phillips Screwdriver Q-Link Mounting Screws (6) Q-Link Figure 7-46 Q-Link on Rear of TLS

Executive PCBA AUXPWR Cable SERIAL Connector SERIAL ConnectorPOWER ConnectorQ-Link PCBA SERIALRibbon CableAUXPWR Connector(behind ribbon cable) Figu

7.21 Shuttle Assembly P/N 500189-01-4 Tools Required: • Flat Blade Screwdriver • Number 2 Phillips Screwdriver 7.21.1 Shuttle Assembly Removal Ca

1/4-Turn Fasteners(5 for each panel)AC PowerReceptacleAccess PanelShuttle Connector is accessible through this opening. Drive Bay PCBA Figure 7-49

7-72 Field–Replaceable Units (FRUs) 501290 Rev. C Side View Front View Front of TLS Midplate Shuttle Assembly Support Member Shuttle Assembly Midp

• I/O Port Full Sensor This sensor detects when a tape cartridge is fully inserted into the I/O Port Slot. It consists of an infrared emitter on a s

501290 Rev. C Field–Replaceable Units (FRUs) 7-73 4. Replace the four remaining mounting screws, which are accessible from under-neath the Midplat

7-74 Field–Replaceable Units (FRUs) 501290 Rev. C 1. Remove the Shuttle Assembly (see Section 7.21.1 for details). NOTE In steps two and four belo

501290 Rev. C Field–Replaceable Units (FRUs) 7-75 7.23 Y-Clear Detector PCBA P/N 501307-01-1 Tools Required: • Number 2 Phillips Screwdriver 7.23

7-76 Field–Replaceable Units (FRUs) 501290 Rev. C 6. Reinstall the three PCBA mounting nuts onto the PCBA mounting studs to keep the PCBA spacers

501290 Rev. C Field–Replaceable Units (FRUs) 7-77 7.24 After-maintenance Test Procedures The maintenance procedures listed below do affect the TLS

8. Firmware Updating 8.1 Firmware Replacement All firmware is contained in dual-inline integrated circuits, which are easily changed without the n

2. Remove power from the TLS: first turn the power switch off and then remove the power cord. 3. Remove the six Phillips screws securing the servic

Service Technician Action: Display: Press the MENU key followed by the  key. Top Menu •Configuration •MaintenancePress the ENTER key followed by

Luns (0-15) and Hosts (0-15). If a device is found, it will display the general in-formation obtained from the inquiry response. Example of scanscsi

8. The TLS will begin the firmware update process. Wait for the following message to appear on the library’s display: FIRMWARE UPGRADE System Firmw

of the labels within the TLS must match the check character configuration: either all with or all without a check character. 2.3 Component Identifica

Figure 8-2 Sample of the Library Firmware Upload Screen 1. Access the firmware file by either clicking on the Browse button or typing the file pat

Figure 8-4 Sample of the Library Firmware Upload Progress Screen Figure 8-5 Sample of the Library Firmware Reprogramming Progress Screen 501290

8.4 Firmware Update via Q-Conn The user’s host computer and the TLS are connected together using a NULL modem serial cable. This cable must have fem

Figure 8-7 TLS Remote Front Panel Program Displayed in HyperTerminal Select the Configure button to set the communications parameters for a baud-r

Figure 8-9 Configure Screen Under the Properties Menu 8.4.4 VT100 Terminal Emulation Use the File\Properties Settings dialog tab to configure the

Figure 8-10 Settings Screen Under the Properties Menu Figure 8-11 ASCII Setup Screen under Settings Screen 501290 Rev. C Firmware Updating 8-1

8.4.5 Remote Library Command Mode To access the Remote Library Command Mode, press the ESC key and type “cmd” fol-lowed by the <Enter> key. Th

Figure 8-13 Example of Xmodem Firmware Download Use the HyperTerminal menu function Transfer->Send File, to download the TLS firmware file to t

8.4.7 Procedure for Replacing the Flash Memory I. C. on Executive II, III or IV Boards This procedure will lead you through the process of changing

Figure 8-16 501387-01-8 Executive III PCBA 501290 Rev. C Firmware Updating 8-15

Executive PCBAs SCSI Connectors (28 Maximum) Tape Drive Power Supply Tape DrivePower SupplyAC PowerReceptacleFuseHandler Power Supplies Power Switch

Figure 8-17 501447-01-5 Executive IV PCBA 4. Install the new 700105 or 700115 Flash-Memory IC at U4. Note the orientation of pin 1. Make certain

8.4.8 Procedure for Replacing the 700108 I.C. on Drive Bay Boards 1. Remove power from the TLS: first turn the power switch off and then remove the

Rear View of TLS Drive Bay PCBATape Drives700108Pin 1Located at U2 Figure 8-19 Drive Bay Board 4. Install the new Flash-Memory IC at U2 on the Dr

TLS Expansions9. TLS Expansions 9-1 DANGER TO AVOID THE RISK OF PERSONAL INJURY: TURN OFF ALL POWER TO THE TAPE LIBRARY SYSTEM, THEN REMOVE THE

9.2 Model Expansions Each kit should take less than 30 minutes to install. Model Upgrade Expansion Kit P/N Capacity Increase Section Page Model 4

9.2.1.1 Model 412180 to Model 412360 Expansions This procedure adds three Receiver Assemblies to each of the three empty carousel faces on each caro

Receiver Mounting Screws (4) Carousel FacesReceiver Mounting Screws (4)Receiver Mounting Screws (4)Receiver Mounting Screws (4)Receiver Mounting Scr

Carousel Face Mounting Holes ReceiverMounting HolesReceiverMounting HolesReceiverMounting HolesCarousel Face Mounting Holes Carousel Face Mounting H

9.2.1.2 Model 412300 to Model 412600 Expansions This procedure adds five Receiver Assemblies to each of the three empty carousel faces on each carou

Receiver Mounting Screws (4) Carousel Faces Receiver Mounting Screws (4) Top View of Carousel with3 Rows of Receivers MountedReceiver Mounting Screw

Tape Drive Power Supply Control Panel Carriage, Handler, Gripper and Barcode Reader (2)Tape DrivePower SupplyI/O Port Front OpeningCarousel PCBA (2)

Carousel Face Mounting Holes Carousel Face Mounting Holes Carousel Face Mounting Holes ReceiverMounting HolesReceiverMounting HolesReceiverMounting

9.2.2 Entering the Update Password CAUTION After installing new hardware to change the configuration of a library, to prevent possible dam-age to th

7. Press the  (UP) or  (DOWN) key repeatedly to change the model number to match the new hardware configuration (e.g. from TLS-412180 to TLS-41236

Important Manual/Firmware Revision Information This manual and the operating firmware for the TLS are revised periodically as the product is improved

Control Panel Carriage, Handler, Gripper and Barcode Reader (2)I/O Port Front OpeningHandler Power Supplies CarouselsFront Guide Shaft (2)Call Switc

Tape Drives (12)Drive Bay PCBA (2) AC Power Receptacle Tape Drive Power Supply (2)Power Switch Executive PCBA (2) Carousel PCBA (2) Carousel Motor (

Executive PCBA (2) Handler Power Supply (2)Carousel (2) I/O Port Assembly Y-Clear DetectorY-Clear Detector PCBA Spring Cup Assemblyand Plastic Washe

2.3.1 Handler Figure 2-10 shows the major components of a cartridge Handler. The components of the left and right Handlers are identical. Top View

2.3.3 Field-Replaceable Units (FRUs) Many of the library's major components are available separately as Field-Replaceable Units (FRUs). These c

3. The Menu System The Menu system allows the user to perform routine operations. It also allows a quali-fied individual to make configuration cha

ter to the preceding character in the sequence (i.e., from B to A, or from 2 to 1). Pressing the  (UP) key has the opposite effect. • If a multiple

3.1.4 The EXIT Control Key The EXIT key behaves as follows: While editing a menu item’s value, pressing the EXIT key exits the editor and restores t

Use the Configuration\Advanced\Changer\I/O Port CALL Key menu item to select either the one or two minute delay time. 3. The host software then dete

3.2 The Top Menu To see the Top Menu, turn on the TLS, wait until it displays the date and time, then press the MENU key. The operator should see a

vide reasonable protection against harmful interference when the equipment is oper-ated in a commercial environment. This equipment generates, uses,

3.3 Menu Elements 3.3.1 Menu Items Line 1 of any menu display always indicates the name of the menu, with the exception of the Top Menu, where menu n

3.3.2 Values The data to the right of the colon after a value name represents the current value of that item. There are several types of values: 3.3.

3.3.3 Location Designators A Location Designator contains six characters used to describe any physical location. A “p” in the first character signifi

3.3.4 Editing Values To change a displayed value, point to its name using the  (UP) and  (DOWN) keys, then press ENTER. Not all values are editable

The following table shows the available alphanumeric characters (A/N) and their hexadecimal (hex) equivalents. The characters occur in the order show

To select a different designator, place the cursor on the letter and use the  (UP) or the  (DOWN) key to select a different letter. To further sele

3.5 Displaying the TLS Firmware Revision The revision of the changer’s firmware may be displayed by using the Maintenance menu. Press the MENU key t

501290 Rev. C Maintenance Menu 4-1 4. Maintenance Menu The Maintenance menu is used to display detailed information about the TLS and its opera

4-2 Maintenance Menu 501290 Rev. C NOTE The menus in this chapter reflect revision 2.24 of the Executive PCBA EPROM software. If an ear-lier revision

4.2 Maintenance\Display Log Menu M...Display Log .Display Left .Display Right BDC: OFF Clean: OFF Configuration: OFF Dr

Table of Contents 1. Introduction...

4.2.1 Data Logging – General Description For display purposes only, each data class can be turned on or off from the Display Log menu, depending upo

4.3 Maintenance\Display Log\Display (Left or Right)\Entry Menu MDLD Left...Entry At:ddddddddd.ddddd BDC: OFF Clean: OFF Con

NOTE Use the Configuration menu to control which classes of information get logged. Since the data log memory size is fixed, turning off unwanted dat

4.5 Maintenance\Display Revision Status Screen M...Display Revision Date: mm/dd/yyyy Part Number:700105 Revision: d.dd Checksum: xxxx

• DoorOpn This value is the number of times that the front door has been opened. • Exchang This value is the number of cartridge exchanges that hav

4.7 Maintenance\Display Stats. (Left or Right) Status Screen MDS...Left Grips: dddddddddd Picks: dddddddddd Places: dddddddddd X Mov

4.8 Maintenance\Display Voltage Status Screen M...Display Voltage .Left +3.3V: dd.ddd +5V: dd.ddd +12V: dd.ddd The Display Vo

4.10 Maintenance\Test Keyboard Status Screen M...Test Keyboard ENTER & EXIT to exit Up* Ex* Re* Do* En* Me* ddddd The Test Keyboard stat

4.11 Maintenance\Test LC Display Status Screen The TLS uses a four-line Liquid Crystal Display that displays 20 characters per line. This status sc

5. The Private Menu P..Calibration RightCalibrated: NOValid: NOCRTPRS Thrs:dddddI/OCLR Thrs:dddddI/OFULL Thrs:dddddYCLEAR Thrs:dddddYCLEARM Thrs:d

4.2.1 Data Logging – General Description... 4-4 4.3 Maintenance\Display Log\Displa

Continued from Figure 5-1P..Display LocationsLocation: llllllAccessible: FALSEAccess.Valid:FALSEBarcodeable: FALSELabel: ??????????Label Error: FALSE

5.2 Defeating Security Locks There are four types of security locks: Configuration, Inventory, Master and Door. The \Configuration\Security menu (sh

Top Menu •Configuration •Maintenance •Operation 3. Press the ENTER key once to enter the \Configuration menu. •••••••Configuration •Advanced •Dr

• Update is the password used by qualified service personnel to access other \Private menu items while upgrading a TLS, adding or removing a Barcode

5. Use the  (DOWN) key to move the pointer to Test LC Display. 6. Press the ENTER key to enter the Maintenance\Test LC Display menu. 7. Press and

5.3.3 Clearing the Password Clearing (removing) the current password prevents unauthorized personnel from ac-cessing the Private menu and accidental

Sometimes it is necessary to execute the CALIBRATE command. For example, the TLS must be recalibrated after new hardware is installed or if the model

•••••••••••••Private •Calibration Left •Calibration Right CALIBRATE•Carousel CLEAR ACCESS •Configuration •Display A/D •Display Locations •Display Po

NOTE The RESET SCSI BUS command is locked by both the Master Security Lock and the Inventory Lock. If the user gets a SECURITY message, the user must

• I/OCLR This value is the threshold for the I/O Port Clear sensor's optical detector. Appears only in the Calibration Right screen. • I/OFULL

7. Field–Replaceable Units (FRUs)... 7-1 7.1 Introduction ...

General Carousel Information Each Carousel is moved by a four-phase, DC stepper motor. There are 200 steps per motor shaft revolution. There are 3200

• ABORT SLEW This command will immediately stop Carousel rotation. • SLEW This command will start the Carousel rotating to the Demand Stop position

5.4.7 The Private\Configuration\Defaults Menu PC...Defaults LCD Line 1:DEFAULT 1-10: ?????????? 11-20: ?????????? LCD Line 2:DEFAULT

5.4.8 The Private\Configuration\SCSI Menu The Private\SCSI menu provides a means of fine-tuning the time delay and num-ber of retries used when movi

5.4.9 The Private\Display A/D (Left or Right) Status Screen Private..Display A/D .Left +12V ddddd +3.3V ddddd +5V ddddd

5.4.10 The Private\Display Locations Menu P..Display Locations Location: llllll Accessable: FALSE Acess.Valid: FALSE Barcodeable: FALSE Labe

Value Type Description Accessible TRUE/FALSE A TRUE value indicates that the drive has no cartridge inside and that it is accessible. Access.Vali

5.4.11 The Private\Display Positions (Left or Right) Status Screen P..Display Positions .Left IS: ±ddddd X: ±ddddd Y:

5.4.12 The Private\Display Sensors (Left or Right) Status Screen P...Display Sensors .Left !Adapt: 0 ISHome: 0 Locked:

5.4.13 The Private\DriveBay Menu Private...DriveBay .Bay Left .Bay Right .EEPROM Left .EEPROM Right The Private\DriveBay menus show the status

7.13.2 Tape Drive Power Supply Replacement ... 7-46 7.14 Blower Power Supply ...

5.4.14 The Private\Executive (Left or Right) Menu Private...Executive .Left Firmware: ?????? I2C Address: xx PCB Number: 501??7 PCB Revis

6. Troubleshooting After a Tape Library System (TLS) is serviced in the field, there are three types of failures that might occur when power is re

The alerts Carousel Jammed appears on the control panel display. Also, a Carousel motor makes a loud noise and does not turn, or the carousel turns,

6.1 Power Up and Initialization Failures When the library's power is first turned on, it does a Power-On Sequence Test and then scans the inven

3. The firmware on the Executive PCBAs was destroyed because the power was in-terrupted while uploading new code. If this happens, you must replace

2. The LCD display has failed. 6.1.8 When the power is turned on, the alert Bcr Failure appears in the con-trol panel display. On power up, the lib

1. A Vertical Axis Home Sensor has failed. 2. A Carriage cable is damaged, or not properly connected. 3. A Vertical Axis Home Sensor Probe (see Fi

7. The Shaft Coupling between the I/O Port motor and the leadscrew is not clamped properly. This case makes a quieter buzzing sound than the others.

1. A Carousel is jammed, or binding and does not turn freely, generally caused by a cartridge not fully inserted in a magazine or storage slot. Also

6.1.18 When the power is turned on, the alert ZHome Fail appears on the con-trol panel display, and the Insertion Axis is not all the way back (near

8.4.1 RS-232 Cable Wiring... 8-8 8.4.2 RS-232 Serial Comm

6.2 Operation Failures The problems in this section occur during normal operation. 6.2.1 During operation, a key on the key pad works intermittently

7. The barcode labels are dirty or damaged. 6.2.4 A Barcode Reader does not read bar code labels reliably. The library uses the Code 3 of 9 (also k

6.2.6 During operation, the alert Cart Jammed appears on the control panel display, and there is no cartridge in a Handler's gripper. This is t

9. The Insertion Axis is binding near the magazine end of its travel. 6.2.8 During operation, the alert Handler Jammed appears on the control panel

1. A cartridge is not fully inserted into a magazine storage slot, or is hanging off of a Handler. 2. A magazine is not fully seated. 3. A tape is

6.3.1 During Calibration, the alert YClear Fail appears on the control panel display. The calibration sequence blocks and unblocks the path of the Y

carry the signals to the emitter and detector. These may come unplugged during service or other activities. 2. A Cartridge Presence Sensor's em

6.3.5 During Calibration, the alert Calibration Failed appears on the con-trol panel display. During calibration, the library “feels” for the height

7. Field–Replaceable Units (FRUs) DANGER TO AVOID THE RISK OF PERSONAL INJURY: TURN OFF ALL POWER TO THE TAPE LIBRARY SYSTEM, THEN REMOVE THE POW

7.2 Field-Replaceable Units (FRUs) Figure 7-1 lists all of the FRUs available from Qualstar for the TLS-412xxx libraries. Field Replaceable Unit Des

1. Introduction 1.1 Who Should Read This Manual This Technical Service Manual is for Tape Library System (TLS) service personnel. It describes th

7.3 Required Tools and Materials Figure 7-2 is a complete list of the tools that are required for all FRU replace-ment/installation procedures. Tool

7.4 Top and Side Panels Tools Required: • Number 2 Phillips Screwdriver • 1/4-inch Hex Nutdriver or Wrench Front Back Front A B CFront Top Right

Front Back Front A B CFront Top Right Side (Top Panel Removed) Front TopLeft Side (Top Panel Removed) Figure 7-5 TLS-412300/600 Library Top and S

7.4.1 Top Panel Removal 1. Turn off the TLS power and remove the power cord. 2. Open the cabinet door. 3. Remove the screws from the front of the

Front Figure 7-6 TLS-412180/360 Left Side Panel Nuts Front Figure 7-7 TLS-412300/600 Left Side Panel Nuts 6. For either Side Panel, remove the

7.4.4 Side Panel Replacement (Left or Right) 1. Turn off the TLS power and remove the power cord. 2. Open the cabinet door. 3. For either Side Pa

7.5 Carriage Assemblies TLS-412180/360 P/N 500650-01-5 TLS-412300/600 P/N 500650-02-3 The TLS-412xxx models contain two identical Carriage Assemblies

Tape Drives (12)Drive Bay PCBA (2) AC Power Receptacle Tape Drive Power Supply (2)Power Switch Executive PCBA (2) Carousel PCBA (2) Carousel Motor (

4. Disconnect the Carriage Assembly's double ribbon cable connector by pushing outwards on both ejectors (located on the end of the connector).

6. Use a 1/8-inch L-shaped Allen wrench to remove the Leadscrew retaining screw (Figure 7-10). NOTE The Teflon® coating on the Leadscrew is easily s